HCL Technologies Jobs Openings 2016 for CONSULTANT

HCL Technologies recruitment 2016-October HCL Technologies has been issued a recruitment notification for hiring the following positions.The full details regarding recruit notification given below .

Download or Visit notification from the link provided in this Job recruitment article.Candidates Who are looking to start career at HCL Technologies can apply for current openings at GlobalHunt .

Job description

To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation. (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (2.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To provide support for on call escalations and doing incident & problem management (6.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team

Important dates

Opening Date: 07.10.2016

Closing date:Apply As Soon as Possible

Company

HCL Technologies

Post Name 

CONSULTANT

Location

Noida

Eligibility criteria

  • Qualification  

Chartered accountant ( CA)

Cost Accountant ( ICWA)

Company secretary ( CS)

MBA

M.com

B.com

B.tech

BBA/BBM

  • Experience required 

9-11 Years

  • Age

NA

Payscale

Not Disclosed by Recruiter

Vacancy:

Not Disclosed by Recruiter

Selection procedure

candidate selected based on interview

About company

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.

How to apply

Interested candidates should apply online

Notification and Apply Online 

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